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cooperatives COVID-19 response

Electric cooperatives assist member-owners in COVID-19 response

17 March 2020 Covid19 Luray/Page County Shenandoah County Front Royal/Warren County Winchester Frederick County Clarke County


In response to the hardships being brought upon member-owners due to the COVID-19 outbreak, Shenandoah Valley Electric Cooperative (SVEC) and Rappahannock Electric Cooperative (REC) announced they will be waiving service disconnects and related fees for residential member-owners. Both are continuing to work with small businesses and commercial members on a case-by-case basis to mitigate the impact of the disease.

As stated in a news release, “SVEC wants to ensure that we are clear and transparent in this communication by informing our members that while disconnects and late payment penalties are suspended until further notice, this does not release members from responsibility for paying the electricity bills that they incur. The cooperative encourages members to continue to make payments as they are able. At the end of this pandemic virus situation, while SVEC will be offering payment agreements, electricity bills remain on account and require payment.”

REC has eliminated employee travel to meetings and are limiting vendor visits into their offices. Employees will not be participating in community events. They look forward to resuming our community involvement when the threat has passed.

Read SVEC’s statement here.

Read REC’s statement here. 

For more news from across the Shenandoah Valley, click here. 

 

 


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