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Community Health: Floyd Heater & Terri Mayes with Warren Memorial Hospital

18 April 2019

We were in the studio with Floyd Heater, President of Warren Memorial Hospital, and Terri Mayes, Vice-President of Warren Memorial Hospital as part of our community health partnership with Valley Health.

Terri told us about the hospital’s recent Pathways to Excellence designation that was developed by the American Nurses Credentialing Center as means of recognizing organizations that foster a healthy workplace environment that allows nurses and other care providers to flourish. Currently, there are 173 hospitals worldwide that have achieved this recognition, and Warren is one of just four hospitals in Virginia. Staff at Warren Memorial Hospital formed eight different teams and spent more than two years preparing for the certification, which include lengthy documentation and online surveys; more than 50 staff members contributed to the final application, which was more than 2,000 pages. Official confirmation of Pathway to Excellence designation was received last summer, but a formal presentation is happening in Florida later this month. Being a Pathway of Excellence hospital has shown to improve patient and staff satisfaction; increase recruitment efforts and advance nursing standards.

Floyd gave us a snapshot of the new facility:

  • Approximately 177,000 square feet
  • 36 private rooms
  • 150 acre campus
  • Projected cost: nearly $100 million
  • Anticipated opening date: late 2020/early 2021

Emergency Department

  • 18 ED rooms, with shell space for four additional rooms (an increase from 12 rooms)
  • All private rooms that are larger
  • 5 clinical decision beds, of which the current hospital has none. This designated area allows patients who do not need to be admitted but are not ready to be discharged to rest comfortably while providers continue to review test results and monitor and evaluate their medical condition. This type of care is both safer and more cost efficient to patients.
  • Larger, more functional work space for providers and staff
  • Spacious waiting room with separate family room for private consultations
  • Enhanced space for emergency medical services personnel
  • Improved wheelchair accessibility throughout the building
  • Improved patient/visitor parking

Medical/Surgical Unit

  • 36 all private patient rooms. The current hospital has semi-private rooms.
  • Rooms are larger with more spacious accommodations for family
  • Each room has a private bathroom with shower that are easily accessible by wheelchairs
  • Throughout the hospital and in patient rooms, large floor-to-ceiling windows provide beneficial natural light that invites nature in rather than blocking it out

Surgical Services

  • Surgical Services will feature three operating rooms, which includes a dedicated cardiac catheterization. The ORs, sterile core and physician/staff work areas are all more spacious which will allow us to continue expanding services and investing in advanced technology.

Additional Campus Features

  • An attached three-story medical building
  • System of walking trails and green space/parks that will provide a safe and inviting setting aimed at encouraging more outdoor movement

Finally, we discussed the upcoming Community Safety & Wellness Fair happening on Saturday, April 27, from 8am – Noon at Warren County High School. The event will feature more than 70 exhibitors, comprehensive blood work – basic panel is $45 and includes CBC & other tests are available for additional fees. Free screenings include: cardiac rhythm with Dr. Anne Kassira; blood pressure and BMI; hearing and vision; pulmonary fit test; and, vouchers for no-cost mammograms – these are limited in supply.

Kids’ activities include: teddy bear clinic (bring one or receive a new one while supplies last); healthy lifestyle challenge – complete exercises and enter into a drawings for fitness trackers; petting zoo; K-9 demos; free heart healthy breakfast from 8am – 11am; free bike helmets given to those who need one; plus, lots of door prizes and give aways. Download the flyer here: VH 2019 Wellness Expo Flyer

After the show, we continued to talk about the new facility and Terri told us about Medication Disposal Day also happening on Saturday, April 27, 2019 (same day as the Expo) from 10am – 2pm at the Outpatient Center on Commerce Avenue where you can drive up and drop off your unused or expired medications. You can get those details here: WMH med disposal flier 2019


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