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Staying Ahead: Payment Options

10 August 2020

We are REC – a podcast series produced in partnership with Rappahannock Electric Cooperative.

We recorded today’s episode via Zoom with Casey Hollins, Director of Communications and Public Relations for Rappahannock Electric Cooperative to learn about all the payment options available to Rappahannock Electric Cooperative member owners.

Casey reminded us that REC has made the decision not to perform disconnections due to non-payment during this COVD-19 pandemic. She also walked through all the different options for making payments – as little or as much as you can – in order to not fall so far behind that it seems impossible to catch back up. Those options include:

  • PrePay: This program allows you to choose how much and how often you want to pay before you use electricity.
  • MyREC SmartHub: Make a payment quick and easy through your MyREC SmartHub online profile.
  • Kiosks: Pay your electric bill 24/7, even on weekends and holidays, at the kiosk located at each of their four local offices.
  • Budget Billing: Monthly payment option helps residential members plan for their bills in an affordable manner.

She also explained the various ways you can set up a payment plan via SmartHub or phone, plus we talked about the ability to “gift” a payment to a friend, family member or complete stranger.

For more information about payment choices, CLICK HERE to visit their website.

REC provides electric service to over 170,000 connections in parts of 22 Virginia counties. With its general office in Fredericksburg, VA, the Cooperative operates and maintains more than 17,000 miles of power lines through its service area, which ranges from the Blue Ridge Mountains to the tidal waters of the Chesapeake Bay. For more information about REC, please visit www.myrec.coop.

To hear more podcasts in the We Are REC podcast series, click here: https://theriver953.com/wearerec/



Staying Ahead: Payment Options

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