Virginia Department of Social Services has received reports about a scam that involves P-EBT and EBT cardholders receiving calls or texts telling them to activate their EBT account.

If a user calls the phishing number, it asks for their card number, pin and then to verify the pin before disconnecting. 

The number making the request starts in 1-866 and ends in 0486.

This number is not associated with Social Services and is a form of phishing.

State Client Customer Service Helpdesk employees will never call the cardholders to ask for a card number or pin.

If you receive a call or text do not answer or respond to the text and delete the message.