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Valley Health braces for coronavirus impact

14 March 2020 Covid19 News


Valley Health System has implemented several measures at its hospitals, long-term care facilities and outpatient clinics to protect the health and safety of patients, residents, and staff from the potential presence of COVID-19 in the community. Residents will receive appropriate and effective care, while ensuring everyone’s safety.

New restrictions have been added to visitation. Visiting hours at the hospitals have been limited to two-hour periods mid-day and in the evening. Visitors must be over 18, healthy and wear a visitor badge.  Additional restrictions are in place for Valley Health’s three long-term care units. There are exceptions for mothers and babies as well as end-of-life care.

Valley Health recommends that if you have traveled outside of the US and are experiencing symptoms including fever, dry cough and shortness of breath, or think you’ve been exposed to the coronavirus, please do not go directly to the doctor, urgent care center or hospital emergency room. Do the following:

  1. Call your state health department’s toll-free line:
    In Virginia: 1-877-ASK-VDH3
    In West Virginia: 1-800-887-4304
  2.  Follow the instructions provided by your state health department. If you meet the criteria for testing, they will direct you to a site of care to be seen by a physician and, if indicated, have appropriate testing.
  3. If you are severely ill and must call 911, share your concerns with the 911 dispatcher, EMS and Emergency Department staff before making contact with personnel.

“Our Valley Health team is committed to protecting our workforce, patients and the wider community from preventable exposure to the virus,” says Mark H. Merrill, Valley Health President and CEO. “We are prepared to use telework options for staff who are able, telehealth consults for patients with suspected COVID-19 and are employing technology in other ways to help minimize risk.”

To stay up to date on COVID-19 in the Shenandoah Valley, see our COVID-19 updates post.

For more news from across the Shenandoah Valley, click here. 


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